March 13, 2023
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This study guide is designed to help you prepare for the ITIL 4 exam and pass on your first attempt. The book covers all of the ITIL 4 material, including updates, value streams, and digital transformation. It provides a comprehensive overview of the ITIL framework, covering essential concepts such as service management practices, and IT service management (ITSM). It's a complete guide for ITIL 4 practitioners with test bank questions and answers.
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